Zoflora FAQ's

Usage
Your questions on all things Zoflora - from where to buy your favourite fragrances to using disinfectant safely - answered by our experts.

Who can I contact for more information?


TO COMPLETE




My Zoflora product is faulty, what do I do?


Please send proof of purchase, the batch number and details of the problem to the below email address and a member of the team will get in touch: zofloraenquiries@thorntonross.com AMY TO ADVICE





Product Information
Got a question about the Zoflora concentrated disinfectant? Check below to find the answer!

What is a disinfectant?


A disinfectant is a substance which contains chemicals that kill viruses and bacteria. Zoflora concentrated antibacterial disinfectant has a unique triple action formula which kills viruses and bacteria with an effective odour neutraliser and a selection of bespoke, high-quality fragrances.




How often should I use it?


Zoflora products can be used as often as required throughout the home to keep surfaces and areas hygienically clean and smelling fresh.




What is the active ingredient in Zoflora Concentrated Disinfectant?


The active ingredient is benzalkonium chloride.




Why do we need to use disinfectants?


We are constantly exposed to various microorganisms in our daily lives. Most of these microorganisms are harmless, and some actually help to keep us healthy. But some microorganisms can be harmful and cause real health hazards such as food poisoning, sickness and diarrhoea, and coughs and colds. These harmful microorganisms are known as 'germs'. These "germs" live all around us on surfaces, in the air, in plants, pets and people. Examples of harmful microorganisms include:

  • bacteria e.g. salmonella, which can cause food poisoning
  • viruses e.g. rhinovirus, which can cause colds
  • fungi e.g. candida, which can cause thrush
Disinfection reduces the number of microorganisms to a level not harmful to health. When diluted 1 part Zoflora to 40 parts water, Zoflora antibacterial disinfectant kills 99.9% of viruses and bacteria found in the home. Click here to find out more about the viruses and bacteria that Zoflora is effective against, and how to prevent infection. Use disinfectants safely. Always read the label and product information before use.





Safety
Make sure you're using Zoflora safely around the home by reading the answers to some common questions.

Is Zoflora suitable to use around children?


When correctly diluted, Zoflora antibacterial disinfectant, and all the other Zoflora products in the range can be used around children. However, undiluted Zoflora is harmful if it comes into contact with the skin or is swallowed, so always keep the container out of the sight and reach of children.




Is Zoflora suitable to use around pets?


When correctly diluted, Zoflora disinfectant may be used where most pets are kept. It will kill 99.9% of bacteria and eliminate unpleasant odours. Do not allow pets to lick or walk on newly treated surfaces - keep them off until everywhere is dry. When disinfecting pet toys/feeding bowls, rinse thoroughly after disinfection and dry before returning to the animal. Zoflora is not suitable for use in vivaria or other housing where reptiles are kept. Use disinfectants safely. Always read the label and product information before use.




Is Zoflora suitable for use if you have a septic tank?


Yes.




Is it safe for contact with the skin?


Undiluted Zoflora antibacterial disinfectant may cause sensitisation or irritation when it comes into contact with the skin and it is recommended to wear rubber gloves when using. If splashed in the eyes or on the skin, wash well with water and consult a doctor. Wash your hands after use.




What happens if someone drinks Zoflora?


If swallowed, seek medical advice immediately and show the container and label.




I need a safety data sheet for the COSSH guidelines


Click on the option below to download a safety data sheet Safety Data Sheet





Can't find what you are looking for?
Got a question that's not covered here?  

Who can I contact for more information?


TO COMPLETE




My Zoflora product is faulty, what do I do?


Please send proof of purchase, the batch number and details of the problem to the below email address and a member of the team will get in touch: zofloraenquiries@thorntonross.com AMY TO ADVICE